Privacy Policy

This privacy policy and has been created to provide guidance specifically to our students; and their parents, carers or guardians, are advised to read the full privacy policy.

What personal data do we collect?

The type of information we collect depends on the reason for your relationship with us.

We may collect and hold:

  • your full name
  • your contact information including email address, telephone number and postal address
  • your contact preferences
  • transaction and order details
  • still and moving images taken during your visit
  • other information relating to surveys or feedback
  • alumni information including photographic images taken during your training here at Bella Academy

How we may use your personal data

We always endeavour to be fair and transparent with how we use your information and ensure at all times that your information is protected.

The personal data you provide may be used:

 

  • to provide a service or fulfil a purchase (including Friends subscriptions, events and course bookings)
  • to process payments by debit/credit card or by setting up direct debits
  • to invite you to participate in relevant surveys
  • to analyse and improve the services we may provide

 

We will not hold more information than required and will ensure all personal data held is kept up to date and used only for its specific purpose(s) outlined above.

We will not sell, rent, trade or distribute your personal data to any third parties for marketing purposes unless we have received your prior permission to do so.  Data may be shared with trusted service providers who are authorised to act on the School’s behalf and have entered into data processing agreements with us. These services may include payment processing, event ticketing, database services, website hosting and email delivery services. In these circumstances your data will only be used for the agreed purpose relating to the service that they are providing.

How we protect your personal data

All information you provide to us is stored on our secure servers. Any personal information retained is kept confidential and stored in a secure, password protected, database that is only accessible by relevant members of staff.

We will take appropriate technical and organisational steps to ensure the security of personal data about individuals, including policies around use of technology and devices, and access to School systems. All staff and governors are aware of the privacy policy and their duties under Data Protection Law and continue to receive relevant training.

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